Amaqembu e-QA asebenzisa kanjani i-imeyili yesikhashana ukuhlola ukugeleza kokubhalisa nokungena esikalini

Amaqembu amaningi e-QA ajwayelene nokukhungatheka kwefomu lokubhalisa eliphukile. Inkinobho ijikeleza unomphela, i-imeyili yokuqinisekisa ayikaze ifike, noma i-OTP iphelelwa yisikhathi njengoba umsebenzisi ekugcineni eyithola. Lokho okubonakala kuyi-glitch encane esikrinini esisodwa kungadicilela phansi buthule ama-akhawunti amasha, imali engenayo, nokwethembana.

Eqinisweni, ukubhalisa kwanamuhla akuyona isikrini esisodwa nhlobo. Uhambo oludlulela ezindaweni zewebhu nezeselula, izinsizakalo eziningi zangemuva, kanye nochungechunge lwama-imeyili nemiyalezo ye-OTP. I-imeyili yesikhashana inikeza amaqembu e-QA indlela ephephile futhi ephindaphindwayo yokuhlola lolu hambo ngesilinganiso ngaphandle kokungcolisa idatha yangempela yamakhasimende.

Ngomongo, amaqembu amaningi manje abhangqa amabhokisi okungenayo alahlwayo ngokuqonda okujulile kokuthi amapayipi weposi we-technical temp aziphatha kanjani ekukhiqizeni. Leyo nhlanganisela ibavumela ukuthi badlulele ngaphesheya kokuhlola ukuthi ifomu lihambisa yini futhi baqale ukukala ukuthi yonke i-funnel izizwa kanjani kumsebenzisi wangempela ngaphansi kwezingqinamba zomhlaba wangempela.

TL; UDkt

• I-imeyili yesikhashana ivumela i-QA ukuthi ilingise izinkulungwane zokubhalisa nohambo lokungena ngaphandle kokuthinta amabhokisi okungenayo amakhasimende wangempela.
• Imephu yonke i-imeyili touchpoint kuguqula ukubhalisa kusuka ku-binary pass noma ukwehluleka kube yi-funnel yomkhiqizo elinganiswayo.
• Ukukhetha iphethini efanele yebhokisi lokungenayo nezizinda kuvikela idumela lokukhiqiza ngenkathi kugcinwa izivivinyo zishesha futhi zilandeleka.
• I-Wiring i-imeyili yesikhashana ekuhlolweni okuzenzakalelayo kusiza i-QA ukuthi ibambe amacala e-OTP nokuqinisekiswa kwe-onqenqemeni isikhathi eside ngaphambi kokuba abasebenzisi bangempela bawabone.

Ukufinyelela okusheshayo
Cacisa imigomo yanamuhla yokubhalisa i-QA
Imephu Ye-imeyili Touchpoints Ekugibeni
Khetha Amaphethini Okweposi Lesikhashana Afanele
Hlanganisa iposi lesikhashana ku-automation
Catch OTP And Verification Edge Cases
Vikela Idatha Yokuhlola Nezibopho Zokuhambisana
Guqula ukufunda kwe-QA kube ukuthuthukiswa komkhiqizo
Imibuzo Ebuzwa Njalo

Cacisa imigomo yanamuhla yokubhalisa i-QA

Phatha ukubhalisa nokungena njengohambo lomkhiqizo olulinganisekayo, kunokuba ukuqinisekiswa kwesikrini esisodwa okulula.

Kusuka kumafomu aphukile kuya kumamethrikhi wokuhlangenwe nakho

I-QA yendabuko iphatha ukubhalisa njengokuzivocavoca kanambambili. Uma ifomu lihanjiswe ngaphandle kokuphonsa amaphutha, umsebenzi wawubhekwa njengewenziwe. Lowo mqondo wasebenza lapho imikhiqizo ilula futhi abasebenzisi bebekezela. Akusebenzi ezweni lapho abantu beshiya uhlelo lokusebenza lapho noma yini ihamba kancane, ididekile, noma ingathembeki.

Amaqembu anamuhla alinganisa isipiliyoni, hhayi nje ukunemba. Esikhundleni sokubuza ukuthi ifomu lokubhalisa liyasebenza, babuza ukuthi umsebenzisi omusha ufinyelela ngokushesha kangakanani umzuzu wabo wokuqala wenani nokuthi bangaki abantu abayeka buthule endleleni. Isikhathi sokubaluleka kokuqala, izinga lokuqedela ngesinyathelo, izinga lokuphumelela lokuqinisekisa, nokuguqulwa kwe-OTP kuba ngamamethrikhi wokuqala, hhayi okungeziwe okuhle.

Amabhokisi okungenayo wesikhashana ayindlela esebenzayo yokukhiqiza ivolumu yokubhaliswa kokuhlolwa okudingekayo ukulandelela lawo mamethrikhi ngokuzethemba. Lapho i-QA ingasebenzisa amakhulu okugeleza kokuphela kokuphela kumjikelezo owodwa wokubuyela emuva, izinguquko ezincane ngesikhathi sokulethwa noma ukuthembeka kwesixhumanisi zivela njengezinombolo zangempela, hhayi ama-anecdotes.

Vumelanisa i-QA, umkhiqizo, kanye namaqembu okukhula

Ephepheni, ukubhalisa kuyisici esilula esihlala ngaphakathi komnyango wobunjiniyela. Eqinisweni, insimu ehlanganyelwe. Umkhiqizo unquma ukuthi yiziphi izinkambu nezinyathelo ezikhona. Ukukhula kwethula izivivinyo ezifana namakhodi okudlulisela, amabhanela wephromo, noma ukuphrofayela okuqhubekayo. Ukucatshangelwa kwezomthetho nokuphepha kwakha imvume, amafulegi obungozi, nokungqubuzana. Ukusekelwa kuyadingeka lapho ukuwa kwento ethile kuphuka.

Ngokwesilinganiso, i-QA ayikwazi ukuphatha ukubhalisa njengohlu lokuhlola lobuchwepheshe. Badinga incwadi yokudlala eyabiwe ehlanganisa umkhiqizo nokukhula, echaza ngokucacile uhambo lwebhizinisi olulindelekile. Lokho kuvame kusho izindaba ezicacile zomsebenzisi, imicimbi ye-imeyili ebalazwe, nama-KPIs acacile esigabeni ngasinye se-funnel. Lapho wonke umuntu evumelana ngokuthi impumelelo ibukeka kanjani, i-imeyili yesikhashana iba yithuluzi elabiwe eliveza lapho iqiniso lihluka khona kulelo hlelo.

Umphumela ulula: ukuqondanisa uhambo kuphoqa amacala okuhlola angcono. Esikhundleni sokubhala ukubhalisa okukodwa kwendlela ejabulisayo, amaqembu aklama ama-suites ahlanganisa izivakashi zokuqala, abasebenzisi ababuyayo, ukubhaliswa kwedivayisi enqamulelayo, namacala onqenqemeni, njengezimemo eziphelelwe yisikhathi nezixhumanisi ezisetshenziswe kabusha.

Chaza Impumelelo Yohambo Oluqhutshwa Nge-imeyili

I-imeyili ivame ukuba yintambo ephethe i-akhawunti entsha ndawonye. Iqinisekisa ubunikazi, ithwala amakhodi we-OTP, iletha ukulandelana okwamukelekile, futhi ibuyisela abasebenzisi abangasebenzi emuva. Uma i-imeyili yehluleka buthule, ama-funnels aphuma esimweni ngaphandle kwephutha elisobala lokulungisa.

I-QA ephumelelayo iphatha uhambo oluqhutshwa nge-imeyili njengezinhlelo ezilinganisekayo. Amamethrikhi ayisisekelo afaka isilinganiso sokulethwa kwe-imeyili yokuqinisekisa, isikhathi sokungenayo, ukuqinisekiswa kokuqinisekisa, ukuziphatha kokuthumela kabusha, ukubekwa kwefolda yogaxekile noma ukukhushulwa, kanye nokwehla phakathi kokuvula i-imeyili nesenzo. Imethrikhi ngayinye ihambisana nombuzo ohlolwayo. I-imeyili yokuqinisekisa imvamisa ifika kungakapheli imizuzwana embalwa ezimweni eziningi. Ingabe ukuthumela kabusha kuvimbela amakhodi wangaphambilini noma ukuwabeka ngokungahlosile? Uyazi ukuthi ikhophi ichaza ngokucacile ukuthi kwenzekani ngokulandelayo?

I-imeyili yesikhashana yenza le mibuzo isebenze esikalini. Ithimba lingajikeleza amakhulu amabhokisi okungenayo alahlwayo, liwabhalise kuzo zonke izindawo, futhi lilinganise ngokuhlelekile ukuthi ama-imeyili ayisihluthulelo afika kangaki nokuthi athatha isikhathi esingakanani. Lelo zinga lokubonakala cishe akunakwenzeka uma uthembele emabhokisini okungenayo abasebenzi bangempela noma echibini elincane lama-akhawunti wokuhlola.

Imephu Ye-imeyili Touchpoints Ekugibeni

Ungenza yonke i-imeyili ebangelwa ukubhalisa ibonakale ukuze i-QA ikwazi kahle ukuthi yini okufanele uyihlole, kungani iqhuma, nokuthi kufanele ifike nini? 

Uhlu lwe-imeyili ngalunye ohambweni

Ngokumangazayo, amaqembu amaningi athola ama-imeyili amasha kuphela lapho ebonakala ngesikhathi sokuhlolwa. Ukuhlolwa kokukhula kuyathunyelwa, umkhankaso womjikelezo wempilo wengezwa, noma inqubomgomo yezokuphepha iyashintsha, futhi ngokuzumayo, abasebenzisi bangempela bathola imilayezo eyengeziwe engakaze ibe yingxenye yohlelo lokuqala lwe-QA.

Ikhambi liqondile kepha livame ukweqa: yakha uhlu oluphilayo lwayo yonke i-imeyili ohambweni lokungena. Lokho kusungulwa kufanele kufake imiyalezo yokuqinisekisa i-akhawunti, ama-imeyili owamukelekile, ama-tutorials aqala ngokushesha, ukuvakasha komkhiqizo, ukugqugquzela ukubhalisa okungaphelele, kanye nezixwayiso zokuphepha ezihlobene nedivayisi entsha noma umsebenzi wendawo.

Ngokusebenza, ifomethi elula kakhulu itafula elilula elibamba izinto ezibalulekile: igama lomcimbi, i-trigger, ingxenye yezilaleli, umnikazi wethempulethi, kanye nesikhathi sokulethwa okulindelekile. Uma lelo thebula likhona, i-QA ingakhomba amabhokisi okungenayo wesikhashana esimweni ngasinye futhi iqinisekise ukuthi ama-imeyili afanele afika ngesikhathi esifanele, ngokuqukethwe okufanele.

Bamba isikhathi, isiteshi, nemibandela

I-imeyili ayiyona nje i-imeyili. Kuyisiteshi esincintisana nezaziso zokucindezela, iziphakamiso zangaphakathi nohlelo, i-SMS, futhi kwesinye isikhathi ngisho nokufinyelela kwabantu. Lapho amaqembu ehluleka ukuchaza isikhathi nezimo ngokucacile, abasebenzisi bathola imilayezo egqamile noma akukho nhlobo.

Ukucaciswa kwe-QA okunengqondo kubhala okulindelwe kwesikhathi kuze kufike ebangeni elinzima. Ama-imeyili okuqinisekisa ngokuvamile afika ngemizuzwana embalwa. Ukulandelana okwamukelekile kungase kuhlukaniswe usuku olulodwa noma ezimbili. Ama-nudges okulandela angathunyelwa ngemuva kokuthi umsebenzisi engasebenzi inani elinqunyiwe lezinsuku. Ukucaciswa okuqondile kufanele kuqaphele izimo zemvelo, uhlelo, nezifunda ezishintsha ukuziphatha, njengezifanekiso ezahlukahlukene zabasebenzisi bamahhala ngokumelene nabasebenzisi abakhokhelwayo noma imithetho ethile yendawo.

Lapho lokho okulindelwe sezibhalwe phansi, amabhokisi okungenayo wesikhashana aba ngamathuluzi okuphoqelela. Ama-suites azenzakalelayo angasho ukuthi ama-imeyili athile afika ngaphakathi kwamafasitela achaziwe, aphakamise isexwayiso lapho ukulethwa kukhuphuka noma ukuhlolwa okusha kuletha izingxabano.

Khomba Ukugeleza Okuyingozi Kakhulu Usebenzisa Amakhodi we-OTP

Ukugeleza kwe-OTP yilapho ukungqubuzana kubuhlungu kakhulu. Uma umsebenzisi engakwazi ukungena ngemvume, ukusetha kabusha iphasiwedi, ukushintsha ikheli le-imeyili, noma ukuvuma ukuthengiselana kwenani eliphezulu, bakhiyiwe ngokuphelele ngaphandle komkhiqizo. Yingakho imilayezo ehlobene ne-OTP ifanelwe i-lens ehlukile yengozi.

Amaqembu e-QA kufanele aphawule ukungena ngemvume kwe-OTP, ukusetha kabusha iphasiwedi, ukushintshwa kwe-imeyili, kanye nokugeleza kokuvunyelwa kokuthengiselana okubucayi njengengozi enkulu ngokuzenzakalelayo. Ngayinye, kufanele babhale impilo yekhodi elindelekile, imizamo ephezulu yokuthumela kabusha, iziteshi zokulethwa ezivunyelwe, nokuthi kwenzekani lapho umsebenzisi ezama ukwenza izenzo ngamakhodi angasebenzi.

Esikhundleni sokuphinda yonke imininingwane ye-OTP lapha, amaqembu amaningi agcina ibhuku lokudlala elizinikele lokuqinisekisa nokuhlolwa kwe-OTP. Leyo ncwadi yokudlala ingahlanganiswa nokuqukethwe okukhethekile, njengokuhlola ukunciphisa ubungozi noma ukuhlaziywa okuphelele kokulethwa kwekhodi. Ngasikhathi sinye, le ndatshana igxile ekutheni i-imeyili yesikhashana ingena kanjani kucebo elibanzi lokubhalisa nokungena.

Khetha Amaphethini Okweposi Lesikhashana Afanele

Khetha amasu ebhokisi lokungenayo lesikhashana alinganisa isivinini, ukuthembeka, nokulandelela ezinkulungwaneni zama-akhawunti wokuhlola.

Ibhokisi Lokungenayo Elilodwa Okwabiwe Ngokuqhathaniswa Namabhokisi Okungenayo Okuhlolwa Okukodwa

Akuzona zonke izivivinyo ezidinga ikheli lazo le-imeyili. Ukuhlolwa kwentuthu esheshayo nokubuyela emuva kwansuku zonke, ibhokisi lokungenayo elabiwe elithola inqwaba yokubhalisa linganela ngokuphelele. Kuyashesha ukuskena futhi kulula ukuxhuma amathuluzi abonisa imilayezo yakamuva.

Kodwa-ke, amabhokisi okungenayo abiwe aba nomsindo njengoba izimo zinda. Lapho izivivinyo eziningi ziqhutshwa ngokulinganayo, kungaba yinselele ukunquma ukuthi iyiphi i-imeyili engeyasiphi iskripthi, ikakhulukazi uma imigqa yesihloko ifana. I-Debugging flakiness iphenduka umdlalo wokuqagela.

Amabhokisi okungenayo wokuhlola ngamunye-ngayinye axazulula leyo nkinga yokulandelela. Icala ngalinye lokuhlola lithola ikheli eliyingqayizivele, elivame ukususelwa ku-ID yokuhlola noma igama lesimo. Izingodo, izithombe-skrini, nokuqukethwe kwe-imeyili konke kuhambisana kahle. Ukuhweba ukuphathwa okuphezulu: amabhokisi okungenayo amaningi okuhlanza namakheli amaningi okujikeleza uma imvelo ivinjelwe.

Amakheli asetshenziswayo ohambo olude

Olunye uhambo alupheli ngemuva kokuqinisekisa. Izivivinyo ziguqukela ezinhlelweni ezikhokhelwayo, abasebenzisi bayabuya futhi babuye, noma ukuhlolwa kokugcinwa kwesikhathi eside kuqhutshwa amasonto. Ezimweni ezinjalo, ikheli elahlwayo elihlala usuku olulodwa kuphela akwanele.

Amaqembu e-QA avame ukwethula isethi encane yamabhokisi okungenayo asetshenziswe kabusha aboshelwe kuma-personas angokoqobo, njengabafundi, abanikazi bamabhizinisi amancane, noma abaphathi bebhizinisi. La makheli akha umgogodla wezimo ezihlala isikhathi eside ezihlanganisa ukuthuthukiswa kwesivivinyo, izinguquko zokukhokhisa, ukugeleza kokuvuselela, nemikhankaso yokuwina.

Ukugcina lolu hambo lungokoqobo ngaphandle kokuyekethisa ukulahlwa kalula, amaqembu angamukela iphethini lekheli le-imeyili lesikhashana elisebenzisekayo. Umhlinzeki okuvumela ukuthi uthole ibhokisi lokungenayo lesikhashana elifanayo ngethokheni ephephile linikeza ukuqhubeka kwe-QA ngenkathi ugcina idatha yangempela yamakhasimende ngaphandle kwezindawo zokuhlola.

Isu le-Domain le-QA ne-UAT Environments

Isizinda ngakwesokudla sekheli le-imeyili singaphezu kokukhetha umkhiqizo. Inquma ukuthi yimaphi amaseva we-MX aphatha ithrafikhi, ukuthi izinhlelo zokwamukela zihlola kanjani idumela, nokuthi ngabe ukulethwa kuhlala kuphilile njengoba ivolumu yokuhlola ikhuphuka.

Ukuqhumisa izivivinyo ze-OTP ngesizinda sakho esiyinhloko sokukhiqiza ezindaweni eziphansi kuyiresiphi yokudida ukuhlaziywa futhi kungalimaza idumela lakho. Ama-bounces, izikhalazo zogaxekile, kanye nokushaya kogaxekile kusuka emsebenzini wokuhlola kungangcolisa amamethrikhi okufanele abonise umsebenzi wangempela womsebenzisi kuphela.

Indlela ephephile ukubhuka izizinda ezithile ze-QA ne-UAT traffic, ngenkathi kugcinwa ingqalasizinda efanayo yokukhiqiza. Lapho lezo zizinda zihlala emizileni eqinile ye-MX futhi zijikeleza ngokuhlakanipha echibini elikhulu, i-OTP nemilayezo yokuqinisekisa mancane amathuba okuthi ivinjelwe noma ivinjelwe ngesikhathi sokuhlolwa okukhulu. Abahlinzeki abasebenza amakhulu ezizinda ngemuva kwengqalasizinda ezinzile benza leli qhinga libe lula kakhulu ukulisebenzisa.

Hlanganisa iposi lesikhashana ku-automation

Faka amabhokisi okungenayo wesikhashana esitaki sakho esizenzakalelayo ukuze ukugeleza kokubhalisa kuqinisekiswe ngokuqhubekayo, hhayi nje ngaphambi kokukhishwa.

Ukudonsa Amakheli Ebhokisi Lokungenayo Amasha Ngaphakathi Kwama-Test Runs

Amakheli e-imeyili abhalwe kanzima ngaphakathi kwezivivinyo angumthombo wakudala we-flakiness. Lapho iskripthi siqinisekisile ikheli noma sibangele icala onqenqemeni, ukugijima kwesikhathi esizayo kungaziphatha ngendlela ehlukile, kushiye amaqembu azibuze ukuthi ngabe ukwehluleka kuyizimbungulu zangempela noma izinto zobuciko zedatha esetshenziswe kabusha.

Indlela engcono kakhulu ukukhiqiza amakheli ngesikhathi sokugijima ngasinye. Amanye amaqembu akha izingxenye zendawo ezinquma ngokususelwa kuma-ID wokuhlola, amagama emvelo, noma izitembu zesikhathi. Abanye babiza i-API ukucela ibhokisi lokungenayo elisha kuzo zonke izimo. Zombili lezi zindlela zivimbela ukushayisana futhi zigcina imvelo ehlanzekile yokubhalisa.

Ingxenye ebalulekile ukuthi i-harness yokuhlola, hhayi unjiniyela, ungumnikazi wesizukulwane se-imeyili. Lapho i-harness ingacela futhi igcine imininingwane yebhokisi lokungenayo lesikhashana ngokuhleleka, kuba yinto encane ukuqhuba ama-suites afanayo ezindaweni eziningi namagatsha ngaphandle kokuthinta imibhalo eyisisekelo.

Ukulalela Ama-imeyili Nokukhipha Izixhumanisi Noma Amakhodi

Lapho isinyathelo sokubhalisa sesiqalile, izivivinyo zidinga indlela enokwethenjelwa yokulinda i-imeyili efanele futhi ukhiphe imininingwane efanele kuyo. Lokho kuvame ukusho ukulalela ibhokisi lokungenayo, ukuvotela i-API, noma ukusebenzisa i-webhook eveza imilayezo emisha.

Ukulandelana okujwayelekile kubukeka kanjena. Iskripthi sakha i-akhawunti enekheli lesikhashana eliyingqayizivele, silinde i-imeyili yokuqinisekisa ukuthi ivele, ihlaziya umzimba ukuthola isixhumanisi sokuqinisekiswa noma ikhodi ye-OTP, bese iqhubeka nokugeleza ngokuchofoza noma ukuhambisa leyo thokheni. Endleleni, ifaka izihloko, imigqa yesihloko, nedatha yesikhathi, okuvumela ukwehluleka ukuthi kutholakale ngemuva kweqiniso.

Eqinisweni, yilapho ama-abstractions amahle akhokha khona. Ukugoqa yonke i-imeyili yokulalela nokuhlaziya i-logic emtatsheni wezincwadi omncane kukhulula ababhali bokuhlola ekulweni nama-quirks we-HTML noma umehluko wendawo. Bacela umyalezo wakamuva webhokisi lokungenayo elinikeziwe futhi babiza izindlela zosizo ukuze bathole amanani abanentshisekelo kuwo.

Ukuzinzisa izivivinyo ngokumelene nokubambezeleka kwe-imeyili

Ngisho nengqalasizinda engcono kakhulu ngezikhathi ezithile iyancipha. I-spike emfushane ku-latency yomhlinzeki noma umakhelwane onomsindo ezinsizakalweni ezabiwe kungacindezela imilayezo embalwa ngaphandle kwewindi lokulethwa elilindelekile. Uma izivivinyo zakho ziphatha lokho kubambezeleka okungajwayelekile njengokuhluleka okuyinhlekelele, ama-suites azoshaya, futhi ukuthembela ku-automation kuzoguguleka.

Ukunciphisa leyo ngozi, amaqembu ahlukanisa isikhathi sokufika kwe-imeyili kusuka kuma-timeouts okuhlolwa okuphelele. I-loop yokulinda ezinikezele ene-backoff enengqondo, ukungena ngemvume okucacile, nezenzo zokuzikhethela zokuthumela kabusha kungamunca ukubambezeleka okuncane ngaphandle kokufihla izinkinga zangempela. Lapho umlayezo ungafiki ngempela, iphutha kufanele libize ngokucacile ukuthi inkinga kungenzeka yini ohlangothini lohlelo lokusebenza, ohlangothini lwengqalasizinda, noma ohlangothini lomhlinzeki.

Ezimweni lapho i-imeyili yesikhashana iphakathi nenani lomkhiqizo, amaqembu amaningi nawo aklama imisebenzi yokuqapha ebusuku noma yehora eziphatha njengabasebenzisi bokwenziwa. Le misebenzi ibhalisa, iqinisekise, futhi i-log imiphumela ngokuqhubekayo, iguqula i-automation suite ibe uhlelo lokuxwayisa kusenesikhathi lwezinkinga zokuthembeka kwe-imeyili ezingase zivele kuphela ngemuva kokuthunyelwa.

Kumaqembu afuna ukucabanga ngale kokuzenzekelayo okuyisisekelo, kungasiza ukuthatha umbono obanzi wamasu wamabhokisi okungenayo alahlwayo. Ucezu olusebenza njengencwadi yokudlala ye-imeyili yesikhashana kubakhangisi nabathuthukisi ingavusa imibono yokuthi i-QA, umkhiqizo, nokukhula kufanele kwabelana kanjani ngengqalasizinda esikhathini eside. Izinsiza ezinjengalezi zihlala ngokwemvelo eceleni kwemininingwane yezobuchwepheshe ehlanganiswe kulesi sihloko.

Catch OTP And Verification Edge Cases

Izivivinyo zokuklama eziphula ngamabomu i-OTP nokugeleza kokuqinisekiswa ngaphambi kokuba abasebenzisi bangempela bathole ukungqubuzana okuholela.

Ukulingisa imiyalezo ye-OTP ehamba kancane noma elahlekile

Ngokombono womsebenzisi, i-OTP elahlekile izizwa ingahlukaniswa nomkhiqizo ophukile. Abantu akuvamile ukusola umhlinzeki wabo we-imeyili; esikhundleni salokho, bacabanga ukuthi uhlelo lokusebenza alusebenzi futhi baqhubeka. Yingakho ukulingisa amakhodi ahamba kancane noma alahlekile kuwumthwalo oyinhloko weqembu le-QA.

Amabhokisi okungenayo wesikhashana enza lezi zimo zibe lula kakhulu ukubeka. Izivivinyo zingaletha ukubambezeleka ngamabomu phakathi kokucela ikhodi nokuhlola ibhokisi lokungenayo, kulingisa umsebenzisi ukuvala nokuvula kabusha ithebhu, noma ukuphinda uzame ukubhalisa ngekheli elifanayo ukuze ubone ukuthi uhlelo luphendula kanjani. Ukugijima ngakunye kukhiqiza idatha ephathekayo yokuthi imilayezo ifika kangaki sekwephuzile, ukuthi i-UI iziphatha kanjani ngezikhathi zokulinda, nokuthi izindlela zokutakula zisobala yini.

Eqinisweni, umgomo akukhona ukuqeda konke ukubambezeleka okungavamile. Umgomo ukuklama ukugeleza lapho umsebenzisi ehlala eqonda khona okwenzekayo futhi angalulama ngaphandle kokukhungatheka lapho kukhona okungahambi kahle.

Ukuhlola Imikhawulo Yokuthumela Kabusha Nemiyalezo Yephutha

Izinkinobho zokuthumela kabusha ziyinkimbinkimbi ngokukhohlisayo. Uma bethumela amakhodi ngolaka ngokweqile, abahlaseli bathola indawo ethe xaxa yokuhlukumeza noma ukuhlukumeza ama-akhawunti. Uma belondoloza kakhulu, abasebenzisi bangempela bavalelwe ngaphandle ngisho nalapho abahlinzeki bephilile. Ukufeza ibhalansi efanele kudinga ukuhlolwa okuhleliwe.

Ama-suites wokuhlola we-OTP asebenzayo ahlanganisa ukuchofoza okuphindaphindiwe, amakhodi afika ngemuva kokuthi umsebenzisi esecele umzamo wesibili, kanye nezinguquko phakathi kwamakhodi avumelekile futhi aphelelwe yisikhathi. Baphinde baqinisekise i-microcopy: ukuthi ngabe imilayezo yephutha, izixwayiso, nezinkomba zokupholisa zinengqondo okwamanje kunokuba nje zidlulise ukubuyekezwa kwekhophi.

Amabhokisi okungenayo wesikhashana alungele kulezi zivivinyo ngoba avumela i-QA ukuthi ikhiqize imvamisa ephezulu, ithrafikhi elawulwayo ngaphandle kokuthinta ama-akhawunti wangempela wamakhasimende. Ngokuhamba kwesikhathi, ukuthambekela kokuziphatha kokuthumela kabusha kungagqamisa amathuba okulungisa imikhawulo yesilinganiso noma ukuthuthukisa ukuxhumana.

Ukuqinisekisa Amabhlogo Wesizinda, Izihlungi Zogaxekile, Nemikhawulo Yezinga

Okunye ukwehluleka kwe-OTP okukhungathekisa kakhulu kwenzeka lapho imilayezo ithunyelwa ngobuchwepheshe kodwa ibanjwe buthule yizihlungi zogaxekile, amasango okuphepha, noma imithetho yokunciphisa isilinganiso. Ngaphandle kokuthi i-QA ifuna lezi zinkinga, zivame ukuvela kuphela lapho ikhasimende elikhungathekile likhuphuka ngokusekelwa.

Ukunciphisa leyo ngozi, amaqembu ahlola ukugeleza kokubhalisa ngamasethi ahlukahlukene ezizinda namabhokisi okungenayo. Ukuxuba amakheli alahlwayo namabhokisi eposi ezinkampani nabahlinzeki babathengi kuveza ukuthi ngabe kukhona yini uhlangothi lwe-ecosystem olusabela ngokweqile. Lapho izizinda ezilahlwayo zivinjelwe ngokuqondile, i-QA idinga ukuqonda ukuthi ngabe lelo bhulokhi lihlosiwe yini nokuthi lingahluka kanjani phakathi kwezindawo.

Ingqalasizinda yebhokisi lokungenayo elahlwayo ngokuqondile, ukujikeleza kwesizinda esenziwe kahle kwecebo le-OTP kusiza ukusabalalisa ithrafikhi ezizindeni eziningi nemizila ye-MX. Lokho kunciphisa amathuba okuthi noma yisiphi isizinda esisodwa sibe yibhodlela noma sibonakale sisola ngokwanele ukumema ukucindezelwa.

Amaqembu afuna uhlu lokuhlola ukuphela kokuphela kokuhlolwa kwe-OTP ebangeni lebhizinisi ngokuvamile agcina incwadi yokudlala ehlukile. Izinsiza ezifana nomhlahlandlela ogxile we-QA ne-UAT wokunciphisa ubungozi be-OTP ugcwalisa le ndatshana ngokunikeza ukumbozwa okujulile kokuhlaziywa kwezimo, ukuhlaziywa kwelogi, kanye nokukhiqizwa komthwalo okuphephile.

Vikela Idatha Yokuhlola Nezibopho Zokuhambisana

Sebenzisa i-imeyili yesikhashana ukuvikela abasebenzisi bangempela ngenkathi uhlonipha ukuphepha, ubumfihlo, kanye nezidingo zokucwaninga kuzo zonke izindawo.

Ukugwema idatha yangempela yamakhasimende ku-QA

Ngokombono wobumfihlo, ukusebenzisa amakheli e-imeyili aqinisekisiwe amakhasimende ezindaweni eziphansi kuyisikweletu. Lezo zindawo akuvamile ukuba nezilawuli ezifanayo zokufinyelela, ukungena ngemvume, noma izinqubomgomo zokugcina njengokukhiqizwa. Ngisho noma wonke umuntu eziphatha ngendlela efanele, ubungozi bukhulu kunalokho okudingeka bube.

Amabhokisi okungenayo wesikhashana anikeza i-QA enye indlela ehlanzekile. Konke ukubhalisa, ukusetha kabusha iphasiwedi, kanye nokuhlolwa kokungena kokumaketha kungenziwa ekugcineni ngaphandle kokudinga ukufinyelela emabhokisini okungenayo omuntu siqu. Lapho i-akhawunti yokuhlola ingasadingeki, ikheli layo elihambisanayo liphelelwa yisikhathi nayo yonke idatha yokuhlola.

Amaqembu amaningi asebenzisa umthetho olula. Uma isimo singadingi ngokuqinile ukuxhumana nebhokisi leposi langempela lamakhasimende, kufanele lifake amakheli alahlwayo ku-QA ne-UAT. Lowo mthetho ugcina idatha ebucayi ngaphandle kwezingodo ezingezona zokukhiqiza nezithombe-skrini, ngenkathi isavumela ukuhlolwa okucebile nokungokoqobo.

Ukuhlukanisa ithrafikhi ye-QA kusuka ekudumeni kokukhiqiza

Idumela le-imeyili liyimpahla ekhula kancane kancane futhi ingalimala ngokushesha. Amazinga aphezulu e-bounce, izikhalazo zogaxekile, kanye nama-spikes angazelelwe emgwaqweni konke kucekela phansi ukwethenjwa abahlinzeki bebhokisi lokungenayo ababeka esizinda sakho nama-IP. Lapho ithrafikhi yokuhlola yabelana ngobunikazi obufanayo nethrafikhi yokukhiqiza, ukuhlolwa nokugijima okunomsindo kungalimaza buthule lelo dumela.

Indlela esimeme kakhulu ukuhambisa imiyalezo ye-QA ne-UAT ngezizinda ezicacile futhi, lapho kufanelekile, amachibi okuthumela ahlukene. Lezo zizinda kufanele ziziphathe njengokukhiqizwa ngokuya ngokuqinisekiswa nengqalasizinda, kepha zihlukaniswe ngokwanele ukuthi izivivinyo ezilungiselelwe kabi zingalimazi ukulethwa bukhoma.

Abahlinzeki be-imeyili besikhashana abasebenza emikhunjini emikhulu, ephethwe kahle banikeza i-QA indawo ephephile yokuhlola ngokumelene nayo. Esikhundleni sokusungula izizinda zokulahla zendawo ezingasoze zabonwa ekukhiqizeni, amaqembu azivocavoca ukugeleza ngokumelene namakheli angokoqobo ngenkathi egcina ukuqhuma kwamaphutha kulawulwa.

Imibhalo Yokusetshenziswa Kweposi Lesikhashana Lokucwaninga

Amaqembu ezokuphepha nokuhambisana avame ukuqapha lapho eqala ukuzwa ibinzana elithi ibhokisi lokungenayo elilahlwayo. Imodeli yabo yengqondo ifaka ukuhlukunyezwa okungaziwa, ukubhaliswa okukhohlisayo, kanye nokuziphendulela okulahlekile. I-QA ingaqeda lezo zinkinga ngokubhala kahle ukuthi ama-imeyili wesikhashana asetshenziswa kanjani futhi achaze ngokucacile imingcele.

Inqubomgomo elula kufanele ichaze ukuthi kudingeka nini amakheli alahlwayo, lapho amakheli aqinisekisiwe afihliwe amukelekile, nokuthi yikuphi ukugeleza akufanele kuncike emabhokisini okungenayo okulahlwayo. Kufanele futhi ichaze ukuthi abasebenzisi bokuhlola bamephu kanjani emabhokisini angenayo athile, ukuthi idatha ehlobene igcinwa isikhathi esingakanani, nokuthi ngubani okwazi ukufinyelela kumathuluzi awaphathayo.

Ukukhetha umhlinzeki we-imeyili wesikhashana ohambisana ne-GDPR kwenza lezi zingxoxo zibe lula. Lapho umhlinzeki wakho echaza ngokucacile ukuthi idatha yebhokisi lokungenayo igcinwa kanjani, ukuthi imilayezo igcinwa isikhathi esingakanani, nokuthi imithetho yobumfihlo ihlonishwa kanjani, ababambiqhaza bangaphakathi bangagxila ekwakhiweni kwenqubo esikhundleni sokungaqiniseki kwezobuchwepheshe okuphansi.

Guqula ukufunda kwe-QA kube ukuthuthukiswa komkhiqizo

Vala i-loop ukuze konke ukuqonda okuvela ekuhlolweni kwe-imeyili yesikhashana kwenza ukubhalisa kube bushelelezi kubasebenzisi bangempela.

Amaphethini Okubika Ekubhaliseni Okuhlulekile

Ukwehluleka kokuhlolwa kuyasiza kuphela uma kuholela ezinqumeni ezinolwazi. Lokho kudinga okungaphezu kokugeleza kwezakhiwo ezibomvu noma izingodo ezigcwele imikhondo yesitaki. Abaholi bomkhiqizo nokukhula badinga ukukhomba amaphethini ahambisana namaphuzu obuhlungu bomsebenzisi.

Amaqembu e-QA angasebenzisa imiphumela evela ebhokisini lokungenayo lesikhashana ukuhlukanisa ukwehluleka ngesigaba sohambo. Mingaki imizamo yehluleka ngoba ama-imeyili okuqinisekisa awafiki? Mangaki amakhodi ngoba amakhodi anqatshiwe njengephelelwe yisikhathi ngisho nalapho ebonakala emusha kumsebenzisi? Zingaki ngoba izixhumanisi zivula kudivayisi engalungile noma ziphonsa abantu ezikrinini ezididayo? Ukuqoqa izinkinga ngale ndlela kwenza kube lula ukubeka phambili ukulungiswa okuthuthukisa ukuguqulwa.

Ukwabelana ngemininingwane namaqembu omkhiqizo nokukhula

Ebusweni, imiphumela yokuhlolwa egxile ku-imeyili ingabukeka njengemininingwane yamapayipi. Ngamagama angempela, amelela imali elahlekile, ukuzibandakanya okulahlekile, nokudluliselwa okulahlekile. Ukwenza lokho kuxhumana kucace kuyingxenye yobuholi be-QA.

Iphethini elilodwa elisebenzayo umbiko ojwayelekile noma ideshibhodi elandelela imizamo yokubhalisa ukuhlolwa, amazinga okwehluleka ngesigaba, kanye nomthelela olinganisiwe kumamethrikhi we-funnel. Lapho ababambiqhaza bebona ukuthi ushintsho oluncane ekuthembekeni kwe-OTP noma ukucaca kwesixhumanisi kungaholela ezinkulungwaneni zokubhalisa okuphumelelayo ngenyanga, ukutshalwa kwezimali kwingqalasizinda engcono kanye ne-UX kuba lula kakhulu ukuthethelela.

Ukwakha i-Playbook ephilayo yokuhlolwa kokubhalisa

Ukugeleza kokubhalisa kuguga ngokushesha. Izinketho ezintsha zokuqinisekisa, ukuhlolwa kokumaketha, izibuyekezo zendawo, nezinguquko zomthetho konke kwethula amacala amasha onqenqemeni. Uhlelo lokuhlola olungaguquguquki olubhaliwe kanye futhi olukhohliwe ngeke lusinda kulelo jubane.

Esikhundleni salokho, amaqembu asebenza kahle agcina incwadi yokudlala ephilayo ehlanganisa isiqondiso esifundeka ngumuntu nama-suites wokuhlola asebenzayo. Incwadi yokudlala ichaza amaphethini we-imeyili wesikhashana, isu lesizinda, izinqubomgomo ze-OTP, nokuqapha. Ama-suites asebenzisa lezi zinqumo kukhodi.

Ngokuhamba kwesikhathi, le nhlanganisela iguqula i-imeyili yesikhashana kusuka ku-tactical trick ibe yimpahla yamasu. Isici ngasinye esisha noma isivivinyo kufanele sidlule kusethi yamasango aqondakala kahle ngaphambi kokuba sifinyelele kubasebenzisi, futhi isigameko ngasinye sibuyela emuva ekuhlanganisweni okuqinile.

Imithombo

• Isiqondiso esikhulu somhlinzeki webhokisi lokungenayo ngokulethwa kwe-imeyili, idumela kanye nemikhuba yokuthumela ephephile yokugeleza kokuqinisekisa.
• Izinhlaka zokuphepha nobumfihlo ezibandakanya ukuphathwa kwedatha yokuhlola, ukulawulwa kokufinyelela, nezinqubomgomo zezindawo ezingezona zokukhiqiza.
• Izingxoxo zezimboni ezivela kubaholi be-QA ne-SRE ngokuqapha kokwenziwa, ukuthembeka kwe-OTP, kanye nokubhalisa i-funnel optimization.

Imibuzo Ebuzwa Njalo

Bhekana nokukhathazeka okujwayelekile amaqembu e-QA aphakamisa ngaphambi kokwamukela i-imeyili yesikhashana njengengxenye ebalulekile yethuluzi labo lokuhlola.

Singayisebenzisa ngokuphepha i-imeyili yesikhashana ezimbonini ezilawulwayo?

Yebo, uma uhlolisiwe ngokucophelela. Ezimbonini ezilawulwayo, amabhokisi okungenayo alahlwayo kufanele akhawulelwe ezindaweni eziphansi nasezimweni ezingabandakanyi amarekhodi wangempela wamakhasimende. Isihluthulelo yimibhalo ecacile yokuthi i-imeyili yesikhashana ivunyelwe kuphi, abasebenzisi bokuhlola bamephu kanjani, nokuthi idatha ehlobene igcinwa isikhathi esingakanani.

Mangaki amabhokisi e-imeyili wesikhashana esiwadingayo nge-QA?

Impendulo incike ekutheni amaqembu akho asebenza kanjani. Izinhlangano eziningi zenza kahle ngamabhokisi okungenayo ambalwa okwabiwe okuhlolwa ngesandla, ichibi lamabhokisi okungenayo wokuhlola ngakunye ama-suites azenzakalelayo, kanye nesethi encane yamakheli we-persona asebenzisekayo ohambweni olude. Into esemqoka ukuthi isigaba ngasinye sinomnikazi ocacisiwe.

Ngabe izizinda zeposi lesikhashana zizovinjelwa uhlelo lwethu lokusebenza noma i-ESP?

Izizinda ezilahlwayo zingabanjwa kwizihlungi ezaziklanyelwe ekuqaleni ukuvimba ugaxekile. Yingakho i-QA kufanele ihlole ngokucacile ukubhalisa nokugeleza kwe-OTP kusetshenziswa lezi zizinda futhi iqinisekise ukuthi ngabe ikhona yini imithetho yangaphakathi noma yomhlinzeki ibaphatha ngendlela ehlukile. Uma benza kanjalo, ithimba linganquma ukuthi livumele izizinda ezithile noma lilungise isu lokuhlola.

Singazigcina kanjani izivivinyo ze-OTP zithembekile lapho i-imeyili ibambezeleka?

Indlela ephumelela kunazo zonke ukuklama izivivinyo ezibangela ukubambezeleka ngezikhathi ezithile futhi ungene ngaphezulu 'kokudlula' noma 'ukwehluleka'. Hlukanisa isikhathi sokufika kwe-imeyili kusuka emikhawulweni yokuhlola jikelele, rekhoda ukuthi imilayezo ithatha isikhathi esingakanani ukufika, futhi ulandelele ukuziphatha kokuthumela kabusha. Ukuze uthole isiqondiso esijulile, amaqembu angasebenzisa izinto ezichaza ukuqinisekiswa kwe-OTP nge-imeyili yesikhashana ngokuningiliziwe.

I-QA kufanele igweme nini ukusebenzisa amakheli e-imeyili wesikhashana futhi esikhundleni salokho isebenzise amakheli angempela?

Ezinye izigebengu azikwazi ukusetshenziswa ngokugcwele ngaphandle kwamabhokisi okungenayo abukhoma. Izibonelo zifaka ukufuduka okugcwele kokukhiqiza, ukuhlolwa kokuphela kokuphela kwabahlinzeki bomazisi beqembu lesithathu, nezimo lapho izidingo zomthetho zifuna ukuxhumana neziteshi zangempela zamakhasimende. Kulezo zimo, ama-akhawunti wokuhlola afihliwe ngokucophelela noma angaphakathi aphephile kunamabhokisi okungenayo alahlwayo.

Singaphinda sisebenzise ikheli elifanayo lesikhashana kuwo wonke ama-test runs?

Ukusebenzisa kabusha amakheli kusebenza uma ufuna ukubona ukuziphatha kwesikhathi eside njengemikhankaso yomjikelezo wempilo, ukugeleza kusebenze kabusha, noma izinguquko zokukhokha. Akusizi kangako ekulungisweni okuyisisekelo kokubhalisa, lapho idatha ehlanzekile ibaluleke kakhulu kunomlando. Ukuxuba womabili amaphethini, ngokulebula okucacile, kunikeza amaqembu okuhle kakhulu komhlaba womabili.

Sichaza kanjani ukusetshenziswa kwe-imeyili yesikhashana kumaqembu ezokuphepha nokuhambisana?

Indlela engcono kakhulu ukuphatha i-imeyili yesikhashana njenganoma iyiphi enye ingqalasizinda. Bhala umhlinzeki, izinqubomgomo zokugcinwa kwedatha, izilawuli zokufinyelela, kanye nezimo eziqondile lapho izosetshenziswa khona. Gcizelela ukuthi umgomo ukugcina idatha yangempela yamakhasimende ngaphandle kwezindawo eziphansi, hhayi ukweqa ukuphepha.

Kwenzekani uma impilo yebhokisi lokungenayo ifushane kunohambo lwethu lokugibela?

Uma ibhokisi lokungenayo linyamalala ngaphambi kokuthi uhambo lwakho luphele, izivivinyo zingaqala ukwehluleka ngezindlela ezingalindelekile. Ukuze ugweme lokhu, qondanisa izilungiselelo zomhlinzeki kanye nokwakhiwa kohambo. Ukuze uthole ukugeleza okude, cabanga ngamabhokisi okungenayo asetshenzisiwe angatholwa ngamathokheni aphephile, noma usebenzise indlela ye-hybrid lapho izinyathelo ezithile kuphela zincike kumakheli alahlwayo.

Ngabe amakheli e-imeyili wesikhashana angaphula ukuhlaziywa kwethu noma ukulandelela i-funnel?

Kungenzeka uma ungalebula ithrafikhi ngokucacile. Phatha konke ukubhaliswa kwebhokisi lokungenayo okulahlwayo njengabasebenzisi bokuhlola futhi ubakhiphe kumadeshibhodi wokukhiqiza. Ukugcina izizinda ezihlukile noma ukusebenzisa izivumelwano ezicacile zokuqamba ama-akhawunti kwenza kube lula ukuhlunga umsebenzi wokwenziwa emibiko yokukhula.

Amabhokisi okungenayo wesikhashana ahambisana kanjani necebo elibanzi le-QA automation?

Amakheli alahlwayo ayingxenye eyodwa yokwakha ohlelweni olukhudlwana. Basekela ukuhlolwa kokuphela kokuphela, ukuqapha kokwenziwa, kanye nezikhathi zokuhlola. Amaqembu aphumelele kakhulu abaphatha njengengxenye yesikhulumi esabelwana ngaso se-QA, umkhiqizo, nokukhula kunokuba kube yinkohliso eyodwa yephrojekthi eyodwa.

Into esemqoka ukuthi lapho amaqembu e-QA ephatha i-imeyili yesikhashana njengengqalasizinda esezingeni lokuqala lokubhalisa nokuhlolwa kokungena, abamba izinkinga eziningi zomhlaba wangempela, bavikele ubumfihlo bamakhasimende, futhi banikeze abaholi bemikhiqizo idatha eyinkimbinkimbi ukuthuthukisa ukuguqulwa. Amabhokisi okungenayo wesikhashana awagcini nje ngokulula konjiniyela; ziyindlela esebenzayo yokwenza uhambo lwedijithali luqine kakhulu kuwo wonke umuntu ozisebenzisayo.